We appreciate your interest in our website. The protection of your personal data is important to us. Below, we inform you about which data is processed when you visit our website and when you use our contact or reservation form.

Collection and Processing of Personal Data

Personal data means any information relating to an identified or identifiable natural person, for example name, email address, telephone number or IP address.
We process personal data only insofar as this is necessary for providing this website, processing enquiries or reservations, fulfilling legal obligations, or on the basis of a legitimate interest.

Visiting Our Website / Server Log Files

When you access our website, the web server automatically processes information transmitted by your browser. This may include in particular:
IP address, date and time of the request,
page accessed, HTTP status code,
amount of data transferred, referrer URL,
browser used, operating system and language settings.
This data is technically necessary in order to display the website correctly and to ensure the stability and security of the system. The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the secure and error-free provision of our website.

Contact and Reservation Form via Fluent Forms

On our website, we use the WordPress plugin Fluent Forms to receive contact and reservation enquiries.
When you submit a form, we process the data you enter. This may include in particular your name, email address, telephone number, desired date, desired time, number of persons and your message.
The transmitted data is used to process your enquiry or reservation. Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR, insofar as it is necessary for carrying out pre-contractual measures or processing a reservation. In other cases, processing is carried out on the basis of our legitimate interest in responding to enquiries pursuant to Art. 6 para. 1 lit. f GDPR.
The form entries may be stored in the WordPress backend and transmitted to us by email. Only authorised persons have access to this data.

Consent in the Form

Where consent is requested in the form, processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. Consent that has been given may be withdrawn at any time with effect for the future.

Storage Period for Form Enquiries

We store form enquiries and reservation data only for as long as this is necessary to process the respective enquiry or reservation, or as long as statutory retention obligations exist. The data is then deleted.

Contact by Email or Telephone

If you contact us by email or telephone, we process the data you provide in order to respond to your enquiry. Depending on the content of the enquiry, processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR or Art. 6 para. 1 lit. f GDPR.

Cookies

Our website does not use analytics, marketing or tracking cookies.
Where technically necessary cookies are used, they serve exclusively the operation and security of the website. Such cookies are necessary for the website to function properly. You can configure your browser to block or delete cookies. As a result, individual functions of the website may be restricted.

No Analytics or Tracking Tools

We do not use any analytics or tracking tools such as Google Analytics, Meta Pixel or comparable services.

No External Map Services

No external map service such as Google Maps or Bing Maps is embedded on our website. If an address is displayed, this is done only as text or as a simple link.

Storage Period

We store personal data only for as long as this is necessary for the respective purpose or as long as statutory retention obligations exist. Enquiries and reservation data are deleted as soon as they are no longer required for processing, unless statutory retention obligations prevent deletion.

Your Rights

Within the scope of the legal requirements, you have the following rights:
right of access,
right to rectification,
right to erasure,
right to restriction of processing,
right to data portability,
right to object to processing.
If processing is based on consent, you may withdraw this consent at any time with effect for the future.

Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

SSL or TLS Encryption

This website uses SSL or TLS encryption for security reasons. You can recognise an encrypted connection by the fact that the address line of the browser begins with “https://”. This means that data you transmit to us cannot easily be read by third parties.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy if technical, legal or organisational changes arise.